Service in the hall duo
In addition to the services listed above, the hall duo also offers its visitors other services:
WLAN
Our free Wi-Fi is available throughout the entire hall duo: “Hallenduo Public Wifi.”
Is your battery dead?
There are two power bank stations in the upper foyer next to the ATM. Here, you can rent a power bank for a fee and a deposit to charge your electronic devices on the go. The deposit will be refunded as soon as you return the power bank.
Easy Ticket presale and box office
Tickets are available from the Easy Ticket Service.
Order tickets by phone (+49 (0)) 711 2 555 555 or www.easyticket.de.
For events that are not sold out, the box office at the main entrance will be open and tickets can be purchased as Print@Home via Easy Ticket until shortly before the start.
People with restrictions
The hall duo offers separate entrances for wheelchair users and persons with disabilities. In addition, the halls are equipped with sufficient handicapped-accessible sanitary facilities as well as separate spectator seating (more information under Wheelchair Users). Our staff on site will be happy to help you.
If you have further restrictions (e.g. blindness, cardiovascular disease, etc.), please contact us in advance: 0711-9554 40 or info(at)hallenduo.de
Changing facilities
Changing tables are available in the wheelchair toilets in the Schleyer-Halle near blocks 39/40 and in the Porsche-Arena in the lower foyer. The rooms are marked accordingly.
Ear protection
If it is too loud for you at an event in the hall duo, you can buy earplugs from vending machines. There are also “Mickey Mice” available at the checkroom for a small fee, especially for younger visitors.
Security
Our qualified security service has many years of experience in the operation of events in the hall duo. If you have any questions, please do not hesitate to contact the staff on site, they will be happy to help you.